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Whitepaper

Leveraging a Command Center to Achieve End-to-End Supply Chain Visibility

High energy costs, inflation, sustainability demands and new laws such as Germany's Supply Chain Due Diligence Act, which requires companies to know the provenance of the parts and raw materials in their products, are forcing a new level of supply chain visibility. This point of view explains how a data-driven command center, sitting on top of a single digital backbone that connects internal systems to suppliers, carriers and financial partners, delivers it. Drawing on Gartner research, it sets out the building blocks: role-based access, a set of monitors for risk, integration, performance, shipment tracking, disruption and Tier 2 and Tier 3 partners, an AI and machine learning enabled data lake, and integration with business networks and external data feeds. It shows how combining EDI transactions, IoT sensors and third-party data creates a near-real-time digital twin of the supply chain where what-if scenarios can be tested first, and how OpenText Business Network, which exchanges 33 billion transactions with more than one million trading partners, can serve as that backbone.